News Roundup [abridged Versions Appear In The Paper Journal]

NHS Direct is a “potential victim of its own success”

BMJ 2002; 325 doi: https://doi.org/10.1136/bmj.325.7355.64/c (Published 06 July 2002) Cite this as: BMJ 2002;325:64
  1. Lynn Eaton
  1. London

    NHS Direct is in danger of becoming a victim of its own success and trying to do too many things at once, warns a report from the House of Commons Public Accounts Committee.

    In a report published this week the committee of MPs says the Department of Health should set clear objectives within a medium term development plan, with appropriate measures of the scheme's success, such as patient satisfaction.

    The plan should include a clear statement of priorities and a timetable for integrating NHS …

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