Ms Medrington is right to expect civility when being greeted by
doctors, who should not take liberties of unwelcome familiarity (1).
In Austria the traditional courtesies are still rigorously observed
when addressing a patient.
In Australia the patients called me Doctor John; I called them all
"Mate". The Sheilas loved it.
(1) BMJ 2008;337:a687
Competing interests: No competing interests