Using the internet to communicate with patients
This is a classic case of making life easier, quicker, less expensive
by using the internet to communicate. The issue as to spamming is a valid
one but would be negated be the use of patients if they have previously
registered at their general practice. This is what the mygeneralpractice
programme enables; helping doctors and patients communicate more
effectively to the benefit of the patient and the ever pressed GP;
(certainly in the UK).
It also allows for patients to respond to specific polls enabling a better
understanding of anything from treatment effectiveness to the way the
receptionist at the practice answers the phone. Have a look at:
http://www.mygeneralpractice.co.uk/binfield and look under services for
the patient survey and the poll. The responses are also visible.
Competing interests: No competing interests