Table 3

Reponse to follow up questionnaire on access to, use, and utility of information. Values are numbers (percentages) of respondents unless stated otherwise

Booklet (n=671)*Summary card (n=665)*Control (n=639)*χ 2 (P value)
Access:
  Remember receiving572 (85)467 (70)336 (52)169 (<0.001)
  Have it still425 (67)305 (51)171 (31)151 (<0.001)
Use:
  Read it528 (84)454 (76)336 (63)70 (<0.001)
  Self management of illness when would have contacted GP97 (21)74 (18)27 (3)30 (<0.001)
  Contacted GP when would have self managed30 (7)18 (5)14 (4)4 (0.14)
Useful:
  Very148 (27)119 (25)43 (11)68 (<0.001)
  Slightly or moderately304 (55)258 (53)202 (51)
  Not very105 (19)107 (22)152 (38)
Easy to use:
  Very426 (77)365 (78)259 (71)15 (0.006)
  Slightly or moderately111 (20)82 (17)74 (20)
  Not very20 (4)74 (20)33 (9)
Illness information:
  Too much2 (0.4)2 (0.4)2 (0.6)97 (<0.001)
  About right441 (82)346 (76)168 (52)
  Too simple98 (18)107 (24)156 (48)
Confident in managing minor illness:
  More178 (32)156 (34)42 (12)56 (<0.001)
  Same370 (67)306 (66)289 (86)
  Less3 (0.5)4 (0.9)7 (2)
Mean willingness to wait score31.932.232.0F=0.40 (0.67)
  • * Not all respondents answered all questions.

  • † Analysis of variance.