Table 4

 Questionnaire on patient satisfaction administered at hospital discharge. Values are numbers (percentages) unless stated otherwise

VariablesIntervention group (n=133)Control group (n=139)P value
Overall level of satisfaction with hospital stay:
 Very satisfied125 (93)91 (65)<0.001
 Satisfied6 (5)40 (29)
 Not satisfied2 (2)8 (6)
Satisfaction with information provided in hospital:
 Very satisfied115 (86)58 (42)<0.001
 Satisfied14 (10)56 (40)
 Not satisfied4 (4)25 (18)
Satisfaction with being listened to in hospital:
 Very satisfied127 (94)72 (52)<0.001
 Satisfied4 (4)47 (34)
 Not satisfied2 (2)20 (14)
Satisfaction with level of involvement in decisions made in hospital:
 Very satisfied123 (92)53 (38)<0.001
 Satisfied8 (6)64 (46)
 Not satisfied2 (2)22 (16)
Satisfaction with level of family involvement in decisions made in hospital:
 Very satisfied123 (92) 64 (46)<0.001
 Satisfied7 (6)58 (42)
 Not satisfied3 (2)17 (12)