Table 8

Summary of ethnic minority groups that rated each aspect of care substantially lower than white respondents*

Unadjusted analysisAdjusted additionally for mode of administrationAdjusted additionally for demographic factorsAdjusted additionally for health needAdjusted additionally for reported experience of the aspect of care being evaluated Adjusted additionally for evaluation of receptionistsAdjusted additionally for evaluation of general practitioner communication
Evaluation of waiting time for appointments with a particular general practitionerBlackBlackBlack
AsianAsianAsianAsianAsianAsianAsian
ChineseChineseChineseChineseChinese
Evaluation of waiting time for appointments with any general practitionerBlackBlackBlackBlackBlackAsianAsian
AsianAsianAsianAsianAsianAsianAsian
ChineseChineseChineseChineseChinese
Evaluation of waiting time for consultations to beginBlackBlackBlackBlack
AsianAsianAsianAsian
ChineseChineseChineseChinese
Evaluation of continuity of careBlackBlack
AsianAsianAsianAsian
ChineseChineseChineseChinese

*Cells show ethnic minority groups with a mean score at least 2.5 percentage points lower than that of white respondents on the evaluation item in question, adjusting for other independent variables named in that column heading and all those to the left. Where an ethnic minority group is no longer listed in a cell, the difference in scores no longer meets the 2.5 percentage point threshold, suggesting that the independent variables adjusted for up to that step account for the observed difference in evaluations.