Summary of ethnic minority groups that rated each aspect of care substantially lower than white respondents*
| Unadjusted analysis | Adjusted additionally for mode of administration | Adjusted additionally for demographic factors | Adjusted additionally for health need | Adjusted additionally for reported experience of the aspect of care being evaluated | Adjusted additionally for evaluation of receptionists | Adjusted additionally for evaluation of general practitioner communication | |
|---|---|---|---|---|---|---|---|
| Evaluation of waiting time for appointments with a particular general practitioner | Black | Black | — | — | Black | — | — |
| Asian | Asian | Asian | Asian | Asian | Asian | Asian | |
| Chinese | Chinese | Chinese | Chinese | Chinese | — | — | |
| Evaluation of waiting time for appointments with any general practitioner | Black | Black | Black | Black | Black | Asian | Asian |
| Asian | Asian | Asian | Asian | Asian | Asian | Asian | |
| Chinese | Chinese | Chinese | Chinese | Chinese | — | — | |
| Evaluation of waiting time for consultations to begin | Black | Black | Black | Black | — | — | — |
| Asian | Asian | Asian | Asian | — | — | — | |
| Chinese | Chinese | Chinese | Chinese | — | — | — | |
| Evaluation of continuity of care | Black | Black | — | — | — | — | — |
| Asian | Asian | Asian | Asian | — | — | — | |
| Chinese | Chinese | Chinese | Chinese | — | — | — |
*Cells show ethnic minority groups with a mean score at least 2.5 percentage points lower than that of white respondents on the evaluation item in question, adjusting for other independent variables named in that column heading and all those to the left. Where an ethnic minority group is no longer listed in a cell, the difference in scores no longer meets the 2.5 percentage point threshold, suggesting that the independent variables adjusted for up to that step account for the observed difference in evaluations.