PT - JOURNAL ARTICLE AU - O'Cathain, A AU - Munro, J F AU - Nicholl, J P AU - Knowles, E TI - How helpful is NHS Direct? Postal survey of callers AID - 10.1136/bmj.320.7241.1035 DP - 2000 Apr 15 TA - BMJ PG - 1035 VI - 320 IP - 7241 4099 - http://www.bmj.com/content/320/7241/1035.short 4100 - http://www.bmj.com/content/320/7241/1035.full SO - BMJ2000 Apr 15; 320