Satisfaction with Scotland’s GP services fell during pandemicBMJ 2022; 377 doi: https://doi.org/10.1136/bmj.o1190 (Published 11 May 2022) Cite this as: BMJ 2022;377:o1190
- Bryan Christie
Patient satisfaction with family doctor services in Scotland fell sharply during the covid pandemic, a fall that doctors’ leaders have blamed on covid restrictions reducing access to practices.
Results from the Scottish Health and Care Experience Survey showed that only 67% of respondents gave a positive rating for the care they received in 2021.1 This was down from 79% in the 2020 survey and from 90% in the very first survey in this series in 2009-10.
The latest questionnaire was sent out in November 2021 to more …