Intended for healthcare professionals

Letters Teleconsultations for all

Teleconsultations compromise patient safety and professional satisfaction

BMJ 2020; 370 doi: (Published 22 September 2020) Cite this as: BMJ 2020;370:m3710
  1. Vernon H Needham, retired general practitioner
  1. Andover, UK
  1. vernonneedham{at}

The pendulum has swung too far. Before covid there was perhaps too great an emphasis on face-to-face consultations, but Matt Hancock’s assertion that all initial general practice consultations should happen on the phone or online …

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