I sympathise with both the supporters and naysayers of hierarchical communication rules

I sympathise with both the supporters and naysayers of hierarchical communication “rules.”1 When your job is to advise over the telephone, you want the caller to have seen the patient and have the investigation results handy. It is frustrating if the caller provides inadequate or inaccurate information, especially when all you receive is “this patient needs to be reviewed.” It appears the …