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Covid-19: Local health teams trace eight times more contacts than national service

BMJ 2020; 369 doi: https://doi.org/10.1136/bmj.m2486 (Published 22 June 2020) Cite this as: BMJ 2020;369:m2486

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  1. Elisabeth Mahase
  1. The BMJ

Local health protection teams have traced nearly eight times more contacts (77 642) than the national call centres and online service (9997), latest figures show.1

The NHS Test and Trace system brings together the local health protection teams that handle complex cases, and the national call centre and online system—run by two private companies, Serco and Sitel.

The contracts awarded to operate test and trace are reportedly worth £108m (€120m; $134m) in total,2 and some experts have said this money would have been better spent on resourcing and funding local public health teams, who were already in place and could have led the initiative.

The system began on 28 May 2020 and until 10 June it had attempted to contact 14 045 covid-19 positive people, of whom 72.6% (10 192) …

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