Intended for healthcare professionals


Covid-19: Two thirds of people contacted through tracing did not fully cooperate, pilot scheme finds

BMJ 2020; 369 doi: (Published 29 May 2020) Cite this as: BMJ 2020;369:m2169

Linked BMJ Opinion

Sheffield community contact tracers: training community volunteers to undertake contact tracing for covid-19

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  1. Elisabeth Mahase
  1. The BMJ

A covid-19 contact tracing pilot scheme in Sheffield has found that two thirds of people contacted did not fully cooperate, and many of those worked in health and care settings.

The team behind the pilot have warned that “test and trace” schemes just launched in England and Scotland could be fraught with difficulties because of their centralised approach and their use of minimum wage employees at call centres. The team called for better messaging around the idea of civic duty to improve the chances of success.

The Sheffield Community Contact Tracers team was created by a group of retired doctors and public health experts and began the local pilot in April after they became frustrated by the lack of government action on contact tracing.1

In a report,2 the team described the inability or unwillingness to engage by people working in health and care settings as …

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