Intended for healthcare professionals

Letters Writing outpatient letters to patients

Writing to patients can cause upset

BMJ 2020; 368 doi: (Published 17 March 2020) Cite this as: BMJ 2020;368:m954
  1. Peter Idagu, former medical doctor1,
  2. Itoro Udo, consultant psychiatrist and assistant professor2
  1. 1Egremont CA22 2ET, UK
  2. 2Department of Psychiatry, Western University, London, Ontario, Canada
  1. dridagupeter{at}

Rayner and colleagues present an interesting summary of the essentials of writing outpatient letters to patients.1 This is perhaps one of the last frontiers of delivering personalised care to patients in the UK.

What the authors did not emphasise enough is that this is not for every patient. It …

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