Letters
Writing outpatient letters to patients
Plain English is neither simple nor easy
BMJ 2020; 368 doi: https://doi.org/10.1136/bmj.m949 (Published 11 March 2020) Cite this as: BMJ 2020;368:m949
- Santhanam Sundar, consultant oncologist
- Nottingham University Hospitals NHS Trust, Nottingham NG5 1PB, UK
- sundar{at}oncology.org
The plain English information in the patient template letter presented by Rayner and colleagues is well written, concise yet precise, and has excellent readability.1 But critical information is missing from the sample letters. The patient letter lacks a clinical diagnosis, which is an important error of omission.
The National Institute …
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