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Coronavirus: online GP bookings should be stopped because of safety risks, warns BMA

BMJ 2020; 368 doi: https://doi.org/10.1136/bmj.m611 (Published 13 February 2020) Cite this as: BMJ 2020;368:m611

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  1. Elisabeth Mahase
  1. The BMJ

General practices should be able to turn off their online booking systems in response to the covid-19 outbreak without fear of repercussions over breaching their contract, the BMA has told NHS England.

Practices are contractually obliged to provide 25% of their appointments through online booking; as this system does not triage patients in the same way that a receptionist does, however, the BMA has warned that it could …

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