Intended for healthcare professionals

Letters Adapting lean methods to healthcare

No single approach will solve healthcare’s problems—we need operations management

BMJ 2020; 368 doi: (Published 20 March 2020) Cite this as: BMJ 2020;368:m1114
  1. Grant Howard, intensive care specialist and founder
  1. The Accountable Organisation, New Zealand
  1. grant.howard{at}

Mann’s response to Smith and colleagues’ article on lean thinking highlights the problems with adapting production practices to health.12

The marriage of medical autonomy to various forms of operations management (in this case lean thinking) is unquestionably one of the greatest challenges facing all of …

View Full Text

Log in

Log in through your institution


* For online subscription