Boosting staff wellbeing improves NHS trusts’ CQC ratings, report finds

Initiatives to increase staff engagement and make leadership teams more approachable have helped to improve NHS trusts’ ratings from the health and social care watchdog, a report by NHS Providers has found.1

Trusts’ performance has gradually improved, showed the results of inspections by the Care Quality Commission (CQC). In 2014—the year that the CQC began rating trusts—24 of 35 trusts inspected (68%) were designated “requires improvement” or “inadequate.” Five years later, most of the 224 trusts inspected (59%) were rated “good” or “outstanding.”

In its report NHS Providers set out 11 case studies of trusts that …