Intended for healthcare professionals


More women found to have missed cervical screening invitations in new Capita “administrative error”

BMJ 2019; 366 doi: (Published 19 July 2019) Cite this as: BMJ 2019;366:l4777
  1. Ingrid Torjesen
  1. London, UK

The BMA has reiterated its call for Capita be stripped of its contract to provide GP support services after the company admitted more administrative errors related to its contract to invite women for cervical screening.

NHS England previously stripped Capita of its contract to provide administration services for the NHS cervical screening programme and brought it back in-house following a series of blunders by the private sector company.1 Last year it came to light that some 43 220 women had not had invitation letters for cervical screening, and a further 4508 were not sent their results. …

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