Intended for healthcare professionals

Letters Safety of candour

Medical Protection Society clarifies its guidance on apologies

BMJ 2019; 366 doi: (Published 19 July 2019) Cite this as: BMJ 2019;366:l4735
  1. Rob Hendry, medical director
  1. Medical Protection Society, The Shard, London SE1 9SG, UK
  1. stella.zegge{at}

Leung and Porter’s article implies that the Medical Protection Society’s guidance around what constitutes an appropriate apology may not be “commensurate with the duty of candour requirement and deemed satisfactory by patients.” 12

Our guidance advises members on how best to deal with the immediate aftermath of an adverse incident. We clearly state that it …

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