Intended for healthcare professionals


NHS needs to “cross the rubicon” of explaining service closures to patients, regional health boss says

BMJ 2019; 365 doi: (Published 24 June 2019) Cite this as: BMJ 2019;365:l4385
  1. Tom Moberly, UK editor
  1. The BMJ
  1. tmoberly{at}

The NHS still needs to work out how to explain service closures to patients, the leader of a local health system has said.

Pat Flaherty, sustainability and transformation partnership lead for Somerset, said that he saw communicating service change as one of the key challenges lying ahead for the NHS. Flaherty, who is also chief executive of Somerset County Council, raised the matter …

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