Intended for healthcare professionals

Letters Using data for improvement

Growing interest in using qualitative data for improvement

BMJ 2019; 365 doi: (Published 29 April 2019) Cite this as: BMJ 2019;365:l1886
  1. Antonio Sanchez Vazquez, research fellow
  1. Anglia Ruskin University, Cambridge CB1 1PT, UK
  1. antonio.sanchez-vazquez{at}

Shah makes a good point—if we are to find ways of improving (the quality of) patient care, we need to consider more than one perspective.1 Quality of care is a complex concept. Although we might agree on what it is not, it is harder …

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