Intended for healthcare professionals


Sixty seconds on . . . missed GP appointments

BMJ 2019; 364 doi: (Published 04 January 2019) Cite this as: BMJ 2019;364:l69
  1. Gareth Iacobucci
  1. The BMJ

Ah, this old chestnut.

NHS England has sparked a fresh debate on this well trodden matter by releasing new figures on “did not attend” (DNA) appointments. It claims that 15 million general practice appointments are being “wasted” each year because patients do not turn up and fail to warn surgeries that they will not be attending.

What’s prompted this latest wave of “DNA profiling”?

With lengthy waiting times and practices …

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