Letters
Complaints code of conduct
We need complaints
BMJ 2019; 364 doi: https://doi.org/10.1136/bmj.l648 (Published 12 February 2019) Cite this as: BMJ 2019;364:l648- Deborah A White, locum general practitioner
- Stockton on Tees TS16 9AZ, UK
- debs.white{at}doctors.org.uk
I don’t disagree with Gerada’s article about complaints against doctors, but I particularly support Needham’s suggestion that changing one’s own attitude to complaints can be helpful.12 We need complaints—not just for learning but also to underline good …
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