Intended for healthcare professionals

Observations BMJ Confidential

Becky Haines: Care planning and campervanning

BMJ 2019; 364 doi: (Published 30 January 2019) Cite this as: BMJ 2019;364:l253
Duncan Smith


Becky Haines, 44, is a GP in Gateshead, clinical lead for diabetes at Newcastle and Gateshead Clinical Commissioning Group, and a Royal College of General Practitioners champion for person centred care. An expert in care and support planning, she aims to focus on what matters to patients rather than simply what conditions they have, using approaches such as the Year of Care programme, for which she is a trainer. “These consultations feel different,” she says: “I listen more, I learn more, I talk a lot less. Patients who for years have said, ‘Whatever you think is best, Dr Haines,’ are now bringing their own ideas and opinions to the conversation. It just feels right.”

What was your earliest ambition?

To be a world famous clarinet player.

What was your best career move?

Accepting the partnership at the practice where I’d been …

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