Intended for healthcare professionals

Letters Missed GP appointments

Dominant factor explaining missed GP appointments is largely ignored

BMJ 2019; 364 doi: https://doi.org/10.1136/bmj.l1334 (Published 26 March 2019) Cite this as: BMJ 2019;364:l1334
  1. Stephen Black, data scientist
  1. Black Box Data Science, Biggleswade SG18 0QA, UK
  1. steve.i.black{at}gmail.com

Oliver is right to challenge the dominant narrative surrounding the newly released data on GP appointments and the number of missed appointments.1

He (rightly) opposes the knee jerk reaction of many commentators that sought to put the blame on feckless patients. He argues that many patients may have good reasons to miss appointments. But, in looking at the justifiable reasons why patients might miss …

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