Will human factors restore faith in the GMC?BMJ 2019; 364 doi: https://doi.org/10.1136/bmj.l1037 (Published 22 March 2019) Cite this as: BMJ 2019;364:l1037
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I wish to express my sincere thanks to the editorial board for publishing this wonderful analysis on the Role of Human Factor Science in the healthcare industry. Well done Lauren Morgan, Dawn Benson and Peter McCulloch and colleagues for coming out with such enlightening information.
The incidence of adverse events has been on the rise in the NHS. Referral to the GMC, particularly of Ethnic Minority doctors is rampant, but not of the organisational system of work. The result of all these can be far reaching effect on work-force in the medium and long-term. Lack of infrastructure and inefficient ‘key individuals may have large impact’ on the process.
The inefficiency is easily covered up by scapegoating the front-line doctors, in order to showcase the pretend remedial action. Human factor is the science of understanding and optimising, from human performance to the over-arching organisational structure and motto.
Investment in maintaining clinical governance has been on the decline, compromising professional growth, job satisfaction and efficiency.
The inefficient key personnel may conveniently present the case of any doctor requiring induction into their roles as requiring extra-supervision instead of support in their position.
As pointed out in the analysis, GMC must robustly apply human factor science in their approach to deal with reported adverse events and look at the broader picture, be sensitive and respectful to the doctor and not be judgemental from the outset, else we would erode the charm of attracting talented individuals into this noble profession in the future .Thus if care was not taken, GMC would have stamped its own foot by damaging the healthcare system it set out to develop in 1858.
Competing interests: No competing interests