Intended for healthcare professionals


Satisfaction with NHS is lowest for over a decade, BSA survey finds

BMJ 2019; 364 doi: (Published 07 March 2019) Cite this as: BMJ 2019;364:l1027
  1. Gareth Iacobucci
  1. The BMJ

Public satisfaction with the NHS fell to 53% in 2018, the lowest level since 2007, an analysis of the 2018 British Social Attitudes survey has shown.

This is three percentage points lower than in 2017 and is 16 percentage points below its historical peak of 70% in 2010, said the analysis by the King’s Fund and the Nuffield Trust.1

The fall in satisfaction came despite a £20bn long term funding boost for the health service announced last June, just before the interviews for the survey were conducted.

Ruth Robertson, senior fellow at the King’s Fund and a coauthor of the analysis, said, “Despite the outpouring of …

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