Noise pollution in hospitals
BMJ 2018; 363 doi: https://doi.org/10.1136/bmj.k4808 (Published 19 November 2018) Cite this as: BMJ 2018;363:k4808Linked opinion
Engaging with patients on the hospital soundscape
- Andreas Xyrichis, senior lecturer1,
- John Wynne, reader in sound arts2,
- Jamie Mackrill, freelance researcher3,
- Anne Marie Rafferty, professor of nursing policy1,
- Angus Carlyle, professor of sound and landscape2
- 1Florence Nightingale Faculty of Nursing, Midwifery, and Palliative Care, King’s College London, UK
- 2London College of Communication, University of the Arts London, UK
- 3Warwick, UK
- Correspondence to: A Xyrichis andreas.xyrichis{at}kcl.ac.uk
Noise in hospitals is a common grievance among patients, families, and staff.1 In the US, “quietness of hospital environment” is among the lowest scoring items on patient surveys.2 In the UK, 40% of hospital patients are bothered by noise at night, a consistent finding of the NHS Inpatient Survey.1 Hospital noise is a steadily worsening problem, with levels regularly exceeding international recommendations.34 Noise levels over 100 dB have been measured in intensive care units,4 the equivalent of loud music through headphones and the point beyond which damage to hair cells in the ear can occur.
Effects on patients and staff
Excessive noise in hospitals reduces the intelligibility of speech and impairs communication, causing annoyance, irritation, and fatigue5 and reducing the quality and safety of healthcare. It has been implicated in the development of intensive care psychosis, hospitalisation induced stress, increased pain sensitivity, high blood pressure, and poor mental health.567
Hospital noise disrupts sleep; machine sounds in particular have a greater negative effect on arousal than human voices.8 Post-hospitalisation recovery is also compromised. In one study from Sweden, coronary care patients treated during noisy periods had a significantly higher incidence of rehospitalisation than those treated during quieter periods.9 For hospital staff, high noise levels can impact negatively on communication, performance, wellbeing, and caring behaviour, and can contribute to burnout.56
Patients report being ill equipped and ill prepared to deal with hospital noise.10 Noise can have a cumulative effect: when hospitalised for several nights, patients can feel trapped in a stress inducing soundscape, leading to requests for premature discharge and heightened risk of poor recovery and readmission.
Slow progress
Three key challenges hinder progress in this area. Firstly, noise is often incorrectly equated with high sound pressure levels. In physics, noise and sound are conceptually indistinguishable. With encultured perception, however, noise is defined as unwanted, uncontrollable, or unpredictable sound. Dripping taps may register low sound pressure levels yet still be considered noisy. A narrow focus on sound pressure levels will not ensure a reduction in noise perception.
Secondly, noise is difficult to measure reliably. Materials used for hospital floors and walls, ward layout, acoustic properties of furnishings, and variables including bed occupancy all affect how sound is perceived. Published studies of noise measurements on wards usually report snapshot recordings over a 24 hour period, and rarely give detailed contextualisation of those readings. Validated measurement instruments are also lacking. One preliminary but promising approach uses a two dimensional plot of patients’ subjective responses to hospital sounds as a visual tool to evaluate noise reduction interventions.11
Thirdly, there are many potential sources of noise in hospitals. Alarms, televisions, trolleys, and phones, as well as staff, visitor, and patient conversations are reported as common sources of disturbance.12 Not all loud sounds are perceived as noise by patients, however. Some find the sound of the tea trolley pleasing,13 and some intensive care unit patients welcome ringing telephones as a sign that they are not alone.14
Interventions to date have included earplugs, noise warning systems, sound absorbing panels, educational initiatives, and noise reduction protocols.15161718 Evidence suggests possible benefits, but the lack of randomisation, blinding, control groups, and long term follow up, and the multi-component nature of many interventions make it difficult to isolate the effectiveness of a single initiative. Moreover, patients and relatives are rarely involved in this research; they are seen as passive recipients of the hospital soundscape rather than active participants in its creation. In the absence of firm evidence, future solutions should be based on a careful assessment of each hospital environment, and designed with input from all stakeholders, particularly patients and families.
Patients and families need clear information about likely noise levels during admissions so they are better prepared and can consider simple solutions such as headphones with their own choice of audio content. User friendly guides on the potential sources of noise on wards can also help. Education for staff is also needed, to encourage a culture that considers noise reduction an integral part of safe high quality healthcare.
Finally, early investigations of sound masking and noise cancellation technology suggest potential for use in healthcare.19 Sound masking—the addition of background, broadband sound (such as white noise) which can be optimised for particular environments to reduce noise induced disturbance—has been shown in a non-randomised trial to significantly improve sleep in hospitals, for example.20
For too long, noise in hospitals has been an intractable problem. Researchers must expand their focus from quantitative reductions in sound pressure levels to broader qualitative improvements in hospital soundscapes. Full patient partnership in this research will help accelerate progress in what has been an unacceptably slow moving field.
Footnotes
Not commissioned, peer reviewed
Competing interests: We have read and understood BMJ policy on declaration of interests and declare that AX, JW, JM, AC and AMR received funding from the Cultural Institute at King’s as part of the HPNoSS project, which used equipment donated by Bose, Sound Directions, and Acoustic Sheep.