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Online consulting enthusiasts must engage with criticism, says GP leader

BMJ 2018; 362 doi: https://doi.org/10.1136/bmj.k4045 (Published 25 September 2018) Cite this as: BMJ 2018;362:k4045
  1. Gareth Iacobucci
  1. The BMJ

Advocates and providers of online GP consulting must engage with criticism and be more receptive to “rigorous evaluation” of new technologies, the vice chair of the Royal College of General Practitioner has argued.

Martin Marshall, the college’s vice chair and a GP in east London, told a Westminster Forum debate on the future of general practice that there was “enormous potential” in online consulting, and said he conducted some consultations this way.

But he said it was crucial that the potential risks and benefits were properly evaluated, and that those that raised concerns over …

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