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Doctors question Hancock’s idea of GP video consultations for all

BMJ 2018; 362 doi: https://doi.org/10.1136/bmj.k3934 (Published 14 September 2018) Cite this as: BMJ 2018;362:k3934
  1. Adrian O’Dowd
  1. London

The government’s call for GPs in England to offer all patients smartphone video consultations have been met with scepticism from doctors’ leaders and health experts.

In an interview with the Telegraph newspaper published on 12 September, the health and social care secretary, Matt Hancock, said that he wanted to see a system in which all patients could use their smartphone, tablet, or computer to have Skype-like video consultations with their GP.1

Hancock has admitted that he uses the GP at Hand app provided by Babylon Healthcare. The service, which is offered by the NHS in some parts of London, enables patients to have video consultations with a doctor or to arrange a face-to-face …

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