Intended for healthcare professionals


Trust in GPs remains high but patients report more difficulties getting an appointment

BMJ 2018; 362 doi: (Published 10 August 2018) Cite this as: BMJ 2018;362:k3488
  1. Gareth Iacobucci
  1. The BMJ

Patients’ confidence and trust in their GP remains high despite people finding it increasingly difficult to obtain an appointment, the latest national GP patient survey has shown.1

The annual poll by NHS England and Ipsos MORI found that 96% of people in England had confidence and trust in their GP, up from 92% the previous year. Eight in 10 people (84%) rated their overall experience of their GP surgery as good, compared with 85% the previous year.

But four in 10 patients (38%) were not …

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