Careers Careers Clinic

What should I do if I’m being investigated by the GMC?

BMJ 2018; 361 doi: https://doi.org/10.1136/bmj.k2070 (Published 16 May 2018) Cite this as: BMJ 2018;361:k2070
  1. Abi Rimmer
  1. BMJ Careers

Abi Rimmer asks what doctors should do when they receive a GMC letter about a complaint from a patient

“Ask for support”

Ellie Mein, medicolegal adviser, Medical Defence Union

“It’s understandable to be worried if you’ve received a letter from the General Medical Council (GMC). But bear in mind that only 18% of complaints made to the GMC reach a full investigation.

“Before responding to the GMC, contact your medical defence organisation as soon as possible to get advice. Cooperate fully with the council’s process and your employer’s requirements. Complete and return the GMC’s work details form within seven days.

“If you’re a GP you’ll need to inform your employer and NHS England or your health board. Also consider telling your medical director and any organisation to which you provide services.

“Don’t let the complaint affect the care you provide to the patient who complained. …

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