Intended for healthcare professionals

Editor's Choice

Good communication is key to good care

BMJ 2018; 361 doi: https://doi.org/10.1136/bmj.k1704 (Published 19 April 2018) Cite this as: BMJ 2018;361:k1704

Constructive Conversations

Wordy but worthy, conversations are defined by context and driven by purpose. The context of a conversation is its background, which involves the past and present. The purpose of a conversation is its goal, which involves the present and future. Combining the past, present, and future with pining, whining, and divining, conversations intertwine time with design, and mine with thine.

Competing interests: No competing interests

20 April 2018
Hugh Mann
Physician
Retired
New York, NY, USA