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BMA backs GPs who wish to take legal action against Capita

BMJ 2018; 360 doi: https://doi.org/10.1136/bmj.k310 (Published 22 January 2018) Cite this as: BMJ 2018;360:k310
  1. Abi Rimmer
  1. BMJ

The BMA has said that it would support GPs and practices that take legal action to tackle problems with Capita’s running of back-office services. Capita has provided primary care support services for NHS England since September 2015, under the name Primary Care Support England (PCSE).

In November the BMA highlighted what it called PCSE’s “ongoing issues due to poor delivery” by Capita. However, Capita said that the BMA’s comments did not accurately reflect its role and involvement in providing the services.1

In a letter to Simon Stevens, chief executive of …

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