Intended for healthcare professionals


Smartphone GP consultation app cost CCG £150 000 in first two months

BMJ 2018; 360 doi: (Published 16 January 2018) Cite this as: BMJ 2018;360:k221
  1. Gareth Iacobucci
  1. The BMJ

High demand for a new service that allows patients to access GP consultations 24 hours a day on their smartphones is leading to increased hospital activity, NHS bosses have reported.

The GP at Hand service, launched by the Lillie Road Surgery in Hammersmith, west London, and the digital health company Babylon Health, has been marketed across London since it launched in November 2017.12 The practice more than trebled its patient list in the first two months of the new service, from 4970 on 1 November to 16 117 on 1 January.3 More than 90% (10 051) of the 11 147 new patients were aged between 20 and 44 years old. Under NHS regulations people who live outside …

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