David R Warriner cardiology registrar and former National Medical Director’s leadership and management fellow, Victoria Twigg ENT registrar and former National Medical Director’s leadership and management fellow, Lucy K Flanders respiratory registrar and National Medical Director’s leadership and management fellow, Edward P Gaynor paediatric gastroenterology registrar and National Medical Director’s leadership and management fellow
Warriner D R, Twigg V, Flanders L K, Gaynor E P.
10 Minute consultation: Mastering management language syndrome
BMJ 2017; 359 :j5661
doi:10.1136/bmj.j5661
Expressions of perturbation in inappropriately minimal response to Management Language Syndrome memorandum.
Dear Editors
I would like to put on record expressions of perturbation and consternation on the lack of timely response as well as underwhelming and inappropriate level of interests and/or constructive feedback with respect to the issues addressed in this short memorandum on MLS.
This is consistent with phenomena of stakeholder disengagement and consumer emotional detachment following the normalisation of the use of management language amongst NHS literature and client education and interaction interface portals and outreach modalities in contemporary times.
With the increasingly simultaneous diversification and non-discriminatory amalgamation of new target-based key performance indicators (adjusted to the prevailing political and social ideology in power), the NHS would apparently approach to this level of current competency with relative ease.
This being in extreme proximity to universally agreed upon state of verity, those invested in the NHS process are unable to consider this matter in a manner of lively amusement and/or derision.
Competing interests: No competing interests