Re: NHS boss reveals loss of further 162 000 pieces of medical correspondence. A suggestion in the interests of patients (like me)
As a selfish person (perhaps unique?), may I suggest that in England, EVERY general practice and EVERY hospital should write to their patients in the following terms:
Dear Mr Smith, or Hunt or Patel
We know that despite our supremely efficient services, close to a million letters have gone missing. One or more could have been about you or to you
We suggest that you write to us (and please send a copy to your solicitor) to ask us whether any of the missing correspondence was to you or about you.
We will then know that you are interested in your health. We are so short of staff that we will not bother to contact you unless we receive a request from you.
Devoted servant of the State
Competing interests: No competing interests