Intended for healthcare professionals

Letters Listening to patients is not enough

Listening is key, but ask the right questions

BMJ 2017; 358 doi: (Published 20 July 2017) Cite this as: BMJ 2017;358:j3515
  1. Andrew N Papanikitas, academic general practitioner
  1. University of Oxford, Radcliffe Primary Care Building, Radcliffe Observatory Quarter, Oxford OX2 6GG, UK
  1. andrew.papanikitas{at}

Sokol tells a poignant tale,1 but the message from this tragic case is precisely the opposite of how its title is phrased. Listening is key: ask someone why they sought advice …

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