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Patient satisfaction with GPs is not related to consultation length, study finds

BMJ 2016; 355 doi: (Published 28 October 2016) Cite this as: BMJ 2016;355:i5744
  1. Susan Mayor
  1. London

Patients’ self reported satisfaction with GPs’ communication and their confidence and trust in a GP consultation are not related to the length of the appointment, a UK study has found.1

Longer consultations in primary care have been associated with better quality of care and improved health related outcomes, but evidence of any link between consultation length and patient experience is limited.

Researchers investigated the relation between consultation length, patient reported levels of communication, and their trust and confidence …

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