News
NHS received almost 4000 written complaints every week last year
BMJ 2015; 351 doi: https://doi.org/10.1136/bmj.h4639 (Published 27 August 2015) Cite this as: BMJ 2015;351:h4639- Adrian O’Dowd
- 1London
Complaints to the NHS in England seem to be rising and reached almost 4000 every week of last year (2014-15), new data from the Health and Social Care Information Centre have shown.1
The annual report is a count of written complaints made by or on behalf of patients and received from 1 April 2014 to 31 March 2015. The centre’s statistics showed that 205 289 written complaints were made to the NHS in 2014-15 overall, the equivalent of more than 3900 complaints a week …
Log in
Log in using your username and password
Log in through your institution
Subscribe from £173 *
Subscribe and get access to all BMJ articles, and much more.
* For online subscription
Access this article for 1 day for:
£38 / $45 / €42 (excludes VAT)
You can download a PDF version for your personal record.