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Four in 10 NHS staff believe it responds inadequately to poor performance, survey finds

BMJ 2014; 348 doi: (Published 21 May 2014) Cite this as: BMJ 2014;348:g3430
  1. Gareth Iacobucci
  1. 1BMJ

Many NHS workers believe that inappropriate behaviour and poor performance are not dealt with adequately in their organisation, a new survey has found.

In the second annual leadership survey by the healthcare think tank the King’s Fund, 43% of NHS clinicians and managers did not think that “swift and effective action” was taken to deal with inappropriate behaviours and performance.1

The responses from more than 2000 staff showed that the NHS had yet to achieve the widespread culture of openness and honesty recommended by Robert Francis QC in his inquiry into failings in care at Mid Staffordshire NHS …

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