Intended for healthcare professionals

Letters Friends and family test

Friends and family test results only moderately associated with conventional measures of hospital quality

BMJ 2013; 347 doi: (Published 20 August 2013) Cite this as: BMJ 2013;347:f4986
  1. Felix Greaves, public health registrar1,
  2. Anthony A Laverty, research associate1,
  3. Christopher Millett, reader1
  1. 1Department of Primary Care and Public Health, Imperial College London, Reynolds Building, London W6 8RF, UK
  1. fg08{at}

NHS England recently released the first national data for the friends and family test.1 2 Proponents of the test argue that it injects the consumer voice into the NHS, provides patients with understandable information to make choices, and gives information much faster than conventional national patient surveys.3 4 Opponents suggest …

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