Intended for healthcare professionals


Managing challenging interactions with patients

BMJ 2013; 347 doi: (Published 31 July 2013) Cite this as: BMJ 2013;347:f4673
  1. Marika Davies, medicolegal adviser
  1. 1Medical Protection Society, London
  1. stella.zegge{at}


Marika Davies suggests strategies for dealing with “difficult” patient interactions


  • Competing interests: This article is based on a talk given by Mark Dinwoodie, head of member education at the Medical Protection Society (MPS), at the MPS General Practice Conference 2013.

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