I'm not sure I'd want to dispense with these good ladies. They provided a valuable interface with the public; patients might reveal to them matters that they wouldn't otherwise say over the 'phone. 20+ years ago their pay scale was reduced cf. non-medical secretaries; I then felt that this was an attack on my communications system. My secretaries remained loyal. No real idea why; they all could have earned 50% more in the local Estate Agents.
Rapid Response:
Re: Doctors no longer need medical secretaries
I'm not sure I'd want to dispense with these good ladies. They provided a valuable interface with the public; patients might reveal to them matters that they wouldn't otherwise say over the 'phone. 20+ years ago their pay scale was reduced cf. non-medical secretaries; I then felt that this was an attack on my communications system. My secretaries remained loyal. No real idea why; they all could have earned 50% more in the local Estate Agents.
Competing interests: No competing interests