GPs’ complaints go unheardBMJ 2013; 346 doi: https://doi.org/10.1136/bmj.f1354 (Published 05 March 2013) Cite this as: BMJ 2013;346:f1354
- K Mary Hawking, general practitioner1
- 1Kingsbury Court Surgery, Dunstable LU5 4RS, UK
Francis criticised local GPs for not raising concerns about Stafford Hospital until asked.1 I’m in a different part of the country, but my experiences are unlikely to be very different. When I have wanted to complain about the care of an individual patient, where should I have gone?
Chief executives and consultants, if they do respond, say they have looked …