NHS’s main regulator has lost public confidence, say MPs

BMJ 2013; 346 doi: (Published 08 January 2013) Cite this as: BMJ 2013;346:f124
  1. Adrian O’Dowd
  1. 1London

The NHS’s main regulator, the Care Quality Commission (CQC), has lost the confidence of the public and will have to work hard to regain trust, MPs have claimed.

MPs on the parliamentary health select committee have also warned that the ongoing registration of general practices by the commission will be a major challenge and a test of whether the regulator has learnt from past mistakes.

MPs on the committee published a critical report on 9 January,1 resulting from its annual accountability hearing in September last year,2 which focused on the commission.

The new report says that despite sustained criticism over a prolonged period and several scandals over standards of healthcare the commission has not yet successfully defined its core purpose or earned public confidence.

The MPs conclude that the commission’s main focus should be to ensure …

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