Intended for healthcare professionals

Views & Reviews Review

Kindness in healthcare: what goes around

BMJ 2012; 344 doi: (Published 22 February 2012) Cite this as: BMJ 2012;344:e1171


Every spring, a bluebird flies down our chimney, gets trapped in the flue, and frantically flaps its wings to get free. But birds cannot fly vertically, so the little fellow falls into our woodstove, exhausted and defeated. Then we gently rescue him, take him outside, and watch him fly away. Like the bluebird, mankind is trapped, unable to escape or ascend. And man is waiting for the gentle hand of kindness to lift him up.

Competing interests: No competing interests

28 January 2018
Hugh Mann
New York, NY, USA