Out of hours GPs’ “culture of avoiding blame” is putting patients at risk

BMJ 2011; 343 doi: (Published 01 December 2011) Cite this as: BMJ 2011;343:d7841
  1. Helen Mooney
  1. 1London

Out of hours GPs are afraid to admit mistakes and use the systems that have been designed to avoid a repeat of incidents because they fear they will be blamed when things go wrong, according to a new report by the NHS Alliance.

The report follows a review of the work of 10 out of hours providers over the past year. It found that a “blame culture” and the “lack of a system that allows people to share information,” were putting patients in danger.

The alliance is now in the process of developing a new anonymised system for …

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