Intended for healthcare professionals


MPs call for improvement on cost, duplication, and delays in ambulance services

BMJ 2011; 343 doi: (Published 16 September 2011) Cite this as: BMJ 2011;343:d5922
  1. Adrian O’Dowd
  1. 1London

England’s ambulance service inefficiencies should be tackled to ensure patients are not kept waiting outside emergency departments and costs are evened out across the country, say MPs.

In a report published on 15 September, MPs on the parliamentary public accounts committee called for improvements to the service despite its existing good reputation with the general public.

The report, Transforming NHS Ambulance Services, says there is much to be praised about the “valuable” service provided by the 11 regional ambulance services across England, which, collectively, handled 7.9 million emergency calls in 2009-10.

However, there were several inefficiencies around the service that should be addressed, said the MPs, such as the fact that some ambulance …

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