Intended for healthcare professionals

Letters We need to talk about nursing

Let’s think operationally

BMJ 2011; 342 doi: (Published 28 June 2011) Cite this as: BMJ 2011;342:d3976
  1. Lorraine N Smith, professor of nursing1
  1. 1College of Medicine, Veterinary and Life Sciences, University of Glasgow, Glasgow G12 8LL, UK
  1. lorraine.smith{at}

Reports of appalling nursing care cause shame, bewilderment, and anger. Failure to care is an act of betrayal. Delamothe’s editor’s choice prompted much discussion among nurses completing their MScHC at the University of Glasgow.1 These nurses hold nursing to be a caring profession with clinical expertise, good communication, and compassion as the cornerstones of practice.

Nurses do …

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